We at Penny’s Cool Treats respect your privacy and are committed to protecting your personal information. This Privacy Policy is designed to explain how we collect, use, share, and protect the information you provide to us when you access our website, purchase our goods or services, or engage with us on social media. It also outlines your rights concerning the information we collect.

Please read this Privacy Policy carefully. By continuing to use and access our site(s), you agree to the terms outlined in this Policy. We encourage you to review this Privacy Policy periodically when you use our website for any purpose or engage with us on social media.

PERSONAL INFORMATION WE COLLECT

We collect various types of information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you consent to our collection, use, and processing of this data and our sharing of the data with third-party processors as needed for our legitimate business interests. The information we collect may include:

Personal Data: This is information that can identify you specifically, such as your name, shipping address, email address, telephone number, or demographic information like your age, gender, or hometown. You provide this information to us voluntarily when you register, make purchases, or participate in activities on our site, such as responding to blogs or contacting us with questions. Your decision to disclose this data is entirely voluntary, but refusing to provide it may prevent you from accessing certain features of our website or making purchases.

Device Information: When you visit our site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the site, we collect information about the web pages or products you view, the websites or search terms that referred you to the site, and how you interact with the site. This "Device Information" helps us to improve and optimize our site and assess the success of our marketing campaigns.

Financial Data: We collect financial data to process your payments for goods or services. This data may include credit card information, billing address, and payment history. Most financial data is handled by third-party processors such as Stripe, PayPal, and Intuit. You should review these processors’ privacy policies to understand how they use and protect your financial data.

Social Networking Data: We may access personal information from social networking sites and apps, such as Facebook, Instagram, LinkedIn, and Twitter, which may include your name, social network username, location, email address, age, gender, and profile picture. If you do not want us to access this information, please adjust your privacy settings on the respective social networking sites.Other Data: Occasionally, you may provide us with additional data to enter contests, giveaways, or surveys. This information will be clearly requested, and your participation is voluntary.

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

How We Use Your Information

Your information allows us to offer you products and services, fulfill our obligations to you, customize your interaction with our company, and suggest other products and services we think might interest you. Specifically, we may use your data to:

• Create and administer your account.

• Deliver any products or services purchased by you.

• Correspond with you and respond to your inquiries.

• Process payments and manage refunds.

• Contact you about new offerings that may interest you.

• Send newsletters or other updates about our company.

• Deliver targeted advertising and marketing communications.

• Request feedback and improve our website and services.

• Analyze trends and conduct internal business analysis.

• Protect against fraud and ensure security on our site.

• Comply with legal obligations and protect our rights.

Sharing Your Information

We share your information with third parties in certain situations, such as processing payments, hosting services, email delivery, and customer service. We may also share your data to comply with legal obligations, protect our company, or as part of a business transaction, such as a merger or acquisition.We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We reserve the right to communicate with any active customers with an active subscription to communicate about any offers, subscriptions, troubleshooting, and client management.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

http://optout.aboutads.info/

Security of Your Information

We take reasonable steps to protect your personal data and keep your information secure. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. By using our website, you acknowledge that your personal data may be accessible, via the internet, worldwide. We cannot prevent the use or misuse of your data by other parties.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected].